FAQ

Frequently Asked Questions

Welcome to the Kajaro Designs FAQ page! Here you'll find answers to some of the most commonly asked questions about our jewelry and services. If you can't find the information you're looking for, feel free to reach out to our customer service team for assistance.

1. Do you offer international shipping?

Yes, we offer worldwide shipping from Jaipur, India, to various countries, including the United States. For more details, please refer to our Shipping Policy.

2. What materials are your jewelry pieces made of?

Our jewelry pieces are crafted using high-quality materials such as Brassr, Gold Plated, Alloy, Copper, precious gemstones, and semi-precious stones. Each piece is meticulously designed to ensure durability and elegance.

3. Can I customize a piece of jewelry?

Absolutely! We offer customization services for select jewelry pieces. Please contact our customer service team to discuss your customization requirements and pricing.

4. How do I care for my jewelry?

To maintain the beauty and shine of your jewelry, we recommend avoiding exposure to harsh chemicals, perfumes, and lotions. Clean your jewelry regularly with a soft cloth and store them in a jewelry box or pouch when not in use. For specific care instructions, please refer to our Jewelry Care Guide.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you may return it within 30 days for a refund or exchange. Please review our return policy for more details on eligibility and procedures.

6. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking number on the respective courier partner's website.

7. Do you offer gift wrapping services?

Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrapping option at checkout, and your order will be beautifully wrapped and ready for gifting.

8. How can I contact customer support?

For any inquiries or assistance, please contact our customer service team via email at kajarodesigns@gmail.com or by filling out the contact form on our Contact Us page. We're here to help!